Use this guide when

You need to search, create, or update TeamDynamix KB content.

Steps

1. Resolve KB app_id from teamdynamix_list_applications
2. List categories using teamdynamix_list_kb_categories
3. Search existing content using teamdynamix_search_kb_articles
4. Create article using teamdynamix_create_kb_article (write enabled)
5. Update article using teamdynamix_update_kb_article (write enabled)
6. Verify with teamdynamix_get_kb_article

Practical tips

• Keep category selection explicit to avoid misclassification
• Always search first to reduce duplicate articles